Back
Locate Us

Enhanced Payment Details via Maybank2E

From 11 July 2020, additional payment details will be available for Maybank2E customers to facilitate the payment reconciliation process.

You will be able to view enriched payment details under the following functions:

  • Account Report (under Portfolio > Account Statement)
  • Bank Statement (under Portfolio > Account Statement)
  • Transaction Activity: History (under Cash > Today’s Inquiry)

 

Illustration

Current Payment Details

Posting dateTransaction DescriptionTransaction Description 2Transaction Description 3Transaction Description 4Transaction RefCurrencyDebitCreditEnd Balance
20 May 2020 SG (UTC+08:00) Purchase of stock - - - OTHR – Stock Purchase SGD 12.12 - 1,234,56
20 May 2020 SG (UTC+08:00) Inv 1234 - - - SGIE200427312150 SGD 10.00 - 1,224,56



Enriched payment details

Posting dateTransaction DescriptionTransaction Description 2Transaction Description 3Transaction Description 4Transaction Description 5Transaction RefCurrencyDebitCreditEnd Balance
20 May 2020 SG (UTC+08:00) FT via FAST XYZ Company Ltd ******0442 OTHR – Stock Purchase SGIL200520811664 Purchase of stock SGD 12.12 - 1,234,56
20 May 2020 SG (UTC+08:00) FT via GIRO ABC Company Ltd ******1234 OTHR – Invoices SGIE200427312150 Inv 1234 SGD 10.00 - 1,224,56

Tips!

Single/File Payment

To get the most of the enhanced features, please ensure that you always enter a reference under the “Debit Description” field on the payment page or in the payment file.

Notes:

  • The information keyed in under Debit Description will not be sent to your beneficiary.
  • This information will appear under “Transaction Ref” under the following functions:
    • Account Report (under Portfolio > Account Statement)
    • Transaction Activity: History (under Cash > Today’s Inquiry)

 

 

Incoming payments
For payments to your accounts, you will be able to see the remitting party as well as the payment details.

Should you require further clarification or assistance, please contact Maybank2E Helpdesk at +65 6720 3720. Alternatively, you may email us at m2ehelpdesk-sg@maybank.com.my

FAQs

  • Why do earlier transactions performed in July not reflect the enriched payment details?
    As the changes to Maybank2E will only be effective from 11 July 2020, earlier transactions that have been processed would follow the existing behaviour.
  • Why can’t we find the enriched payment details under the function: Transaction Activity (Today)?
    We are continuously looking to enhance our system and will inform you once this feature is available. 
  • How do we view the enriched payment information via Maybank2E?
    Click on “Personalise Listing” and check on the following options:
    Transaction Descriptions 2
    Transaction Descriptions 3
    Transaction Descriptions 4
    Transaction Descriptions 5