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Scheduled Maintenance

To enhance your banking experience, we are constantly upgrading our banking system. During these times, some banking services will be unavailable.

We apologise for any inconvenience caused and thank you for your patience.

 

Date Scheduled Downtime Banking Services
Saturday, 15 May 2021 1.30am - 5.30am

Self Service / Customer Facing Services

  • PayNow
Saturday, 15 May 2021 11.00pm - 12.00am

Transactions done at all eChannel Services after 11.00pm on 15 May 2021 will be considered as next day entries.

Sunday, 16 May 2021 1.00am - 6.00am

Redemption via the following channels will not be available

  • Public Secure Website
  • Internet Banking
  • Mobile Application Channels
Sunday, 16 May 2021 3.30am - 7.00am

Unable to view and perform the following services

  • ATM, ATM5 , Cash Deposit Machine, Self-service Passbook Update Machine
  • Mobile and Online Banking
  • Phone Banking
  • MDS, Regional Switch
  • NETS
  • OTP for Card-not-present transaction
Tuesday, 18 May 2021 1.00am - 6.00am

Self-Service / Customer Facing Services
Redemption via the following channels will not be available:

  • Public Secured Site
  • Internet Banking
  • Mobile Application channels
Tuesday, 18 May 2021 4.30am - 6.00am

Self-Service / Customer Facing Services

  • Cards related functions in IB and IVR
  • OTP for Card-not-present transactions
  • Credit Card and Debit Card transactions performed in ATM/CDM
  • Debit Card POS transactions (Platinum Debit Card and Man U Debit Card)

(VISA and MasterCard credit card POS transactions will be processed by Visa & MasterCard Stand-in Host subject to stand-in rules)

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