Saturday, 5 September 2026

1.00am - 3.00am

Self-Service/Customer Facing Services:

• 3D Secure S2U and SMS-OTP for Card-not-present transactions.

Self-Service/Customer Facing Services:

• Unable to view Private, Premier and Privilege investment portfolio via:
  • Online Banking
  • Mobile Banking

Sunday, 6 September 2026

1.00am - 3.00am

Self-Service/Customer Facing Services:

• 3D Secure S2U and SMS-OTP for Card-not-present transactions.

Sunday, 6 September 2026

1.25am - 6.00am

Self-Service/Customer Facing Services:

• Online Banking, Mobile Banking, Business Internet Banking
• Maybank Overseas Transfer
• PayNow Overseas (DuitNow) Service will not be available
• Redemptions via the following channels will not be available:
  • Public Secure Site
  • Internet Banking
  • Mobile Application channels

Sunday, 6 September 2026

3.30am - 6.00am

Unable to view and perform the following services

• ATM, ATM⁵ , Cash Deposit Machine
• Self-service Passbook Update Machine
• Phone Banking
• MasterCard Debit System
• Regional Switch
• NETS
• One Time Password (OTP) for Card-not-present transaction
• Electronic Deferred Payment (EDP) service will not be available for MSL and MBS

Sunday, 6 September 2026

4.00am - 6.00am

Unable to view and perform the following services

• Cards related functions in IB, MB, SMS and IVR
• Cards activation and e-Wallet tokenization
• One-Time Password (OTP) and S2U for Card-not-present transaction
• Credit and Debit Card transactions performed in ATM/Cash Deposit Machine
• Debit Card (Platinum Debit Card and Manchester United Debit Card) POS and Card-not-present transactions
  (Visa and MasterCard Credit Card POS and Card-not-present transactions will be processed by Visa and MasterCard Stand-in Host subject to the stand-in rules)

Monday, 7 September 2026

1.00am - 6.00am

Self-Service/Customer Facing Services:

• Redemptions via the following channels will not be available:
  • Public Secure Site
  • Internet Banking
  • Mobile Application channels