Awards and Milestones

Employee Experience Awards 2024 Singapore

• Winner: Best ESG Programme

MARKies Awards 2024

• Gold: Most Creative - Cause Marketing

Digital CX Awards 2024

• Winner: Best Digital CX- Account Opening and Customer Onboarding (SME Banking)

Tripartite Alliance Award 2023

• Winner - Fair and Progressive Employment Practices
• Winner - Work-Life Excellence
• Winner - Age Inclusive Practices

PBI Global Wealth Awards 2023
Maybank Private

• Winner: Outstanding Global Private Bank – Southeast Asia

WealthBriefingAsia Awards 2023

• Winner: Overall South East Asia Private Bank

Global Private Banking Innovation Awards 2023

• Winner: Best Private Bank – South-East Asia
• Winner: Outstanding Private Bank for Growth Strategy
• Winner: Best Young Private Banker
• Winner: Relationship Manager of the Year (Private Bank)

Employee Experience Awards 2023

• Best Remote Work Strategy (Silver)

32nd Annual Private Banker International Global Wealth Awards 2022

• Winner - Outstanding Private Bank Southeast Asia: Maybank Private

Global Private Banking Innovation Awards 2022

Maybank Private

• Winner: Best Private Bank - Malaysia
• Winner: Best Private Bank for Islamic Services - Malaysia
• Winner: Female Private Banker of the Year
• Winner: Best Young Private Banker
• Winner: RM of the Year - Private Bank
• Highly Acclaimed: Best Private Bank for Structured Products
• Highly Acclaimed: Best Discretionary & Advisory Service Offering

Maybank Premier

• Winner: Best Wealth Management for S$500k - S$1.5million AUM

Maybank Privilege

• Winner: Best Wealth Management for S$100k - S$250k AUM

Champions of Good 2022

PA Community Spirit Excellence Award 2022

The Asset Triple A Islamic Finance Awards 2022

• Best Green Loan Award in the Category of Best in Sustainable Finance
• Best Green Loan Award in the Category for Best Deals by Country-Singapore

Asian Banking & Finance Retail Banking
Awards 2022

• Credit Card Initiative of the Year

Asian Banking & Finance Corporate & Investment Banking Awards 2022

• Green Islamic Deal of the Year.

Structured Products and Derivatives Award 2022

• Best Performance, Singapore
• Best Performance, South & Southeast Asia

PBI Global Wealth Awards 2022
Maybank Private

• Winner: Outstanding Private Bank: Southeast Asia

Data Protection Trustmark (DPTM) Certification, awarded by Infocomm Media Development Authority (IMDA)

EXSA 2021 (Excellent Service Award) – 608 winners (290 Silver, 102 Gold and 216 Star).
Participation is at country level, comprising Maybank Kim Eng and Etiqa, and bank-wide.

Marketing Excellence Awards 2021

• Excellence in Personalisation Marketing (Gold)

12th Annual Retail Banker International Asia Trailblazer Awards 2021

• Winner - Best Credit Card Initiative: Maybank Family & Friends Card
• Highly Commended Achievement - Excellence in Mass Affluent Banking: Maybank Privilege
• Highly Commended Achievement - Best Advertising Campaign: Maybank “Heart of Singapore” (#HeartofSG)

31st Annual Private Banker International Global Wealth Awards 2021

• Winner – Outstanding Private Bank in Southeast Asia: Maybank Private

The Asset Triple A Islamic Finance Awards 2021

• Islamic Bank of the Year 2021 for Singapore (Country Category)

Employee Experience Awards 2021 Singapore

• Best Organisational Upskilling and Reskilling Strategy (Silver)

Global Private Banking Innovation Awards 2021

Maybank Private

• Winner: Outstanding Private Bank for Growth Strategy
• Winner: Most Innovative Business Model
• Winner: Best Young Private Banker
• Winner: Critically Acclaimed Rising Star
• Winner: RM of the Year

Maybank Premier

• Winner: Best Wealth Management for $500k to $1.5m AUM
• Winner: RM of the Year

Maybank Privilege

• Winner: Best Wealth Management for $100k to $250k AUM

Structured Products & Derivatives Awards (SRP Awards) 2021

• Best Performance, Singapore

ABF Wholesale and Retail Banking Awards 2021

• Marketing & Brand Initiative of the Year – Singapore

Refinitiv Lipper Fund Awards 2021

• Best Bond Global USD Fund, 5 Years – Maybank Asian Income Fund Class A (USD)

Refinitiv Lipper Fund Awards 2020

• Best Bond Global USD Fund, 3 Years – Maybank Asian Income Fund Class A (USD)

HR Excellence Awards 2020

• Excellence in Crisis Management and Recovery (Bronze)

Champions of Good Award, presented by the National Volunteer & Philanthropy Centre (NVPC)

Global Retail Banking Innovation Award 2020

• Winner – Excellence in SME Banking

Retail Banker International (RBI) Asia Trailblazers Awards 2020

• Winner – Best Advertising Campaign

30th Private Banker International Global Wealth Awards 2020

• Winner: Outstanding Private Bank - Southeast Asia
• Highly Commended Achievement: Best Private Bank for Islamic Services by Maybank Islamic

Structured Retail Products (SRP) 2020 Singapore Awards

• Best Performance, Singapore

Asian Banking and Finance Retail Banking Awards 2020

• Automobile Lending Initiative of the Year - Singapore
• Marketing & Brand Initiative of the Year - Singapore

National Arts Council Patron of the Arts Awards 2020

• Friends of the Arts Award

The Asset Triple A Islamic Finance Awards 2020

• Islamic Bank of the Year 2020 for Singapore (Country Category)

Global Finance ‘World’s Best Islamic Financial Institutions 2020’

• Singapore’s Best Islamic Financial Institutions 2020

Global Private Banking Innovation Awards 2020

• Winner: Best Private Bank Overall (ASEAN)
• Winner: Most Innovative Business Model
• Winner: Best Private Bank for Islamic Services
• Winner: Outstanding Young Private Bankers (3 winners)
• Highly Acclaimed: Best Private Bank for Client Experience
• Highly Acclaimed: Outstanding Wealth Management Technology Implementation - Back Office

EXSA 2019 (Excellent Service Award) – 516 winners (225 Silver, 159 Gold and 132 Star).
Participation is at country level, comprising Maybank Kim Eng and Etiqa, and bank-wide.

HR Excellence Awards 2019

• Excellence in Worklife Balance - Gold

Customer Insights and Growth Banking Innovation Awards 2019

• Phygital Distribution and Experience Category - Bronze (MSpace at Maybank)

Global Retail Banking Innovation Awards 2019

• Highly Acclaimed - Excellence in SME Banking

29th Private Banker International Global Wealth Awards 2019

• Winner: Outstanding Private Bank - Southeast Asia
• Highly Recommended: Outstanding Private Bank for Growth Strategy
• Highly Recommended: Outstanding Wealth Management Technology Initiative - Back Office

Structured Products & Derivatives Awards (SRP Awards) 2019

• Best Performance, Asia-Pacific
• Best Distributor, Asia-Pacific
• Best Performance, Singapore
• Best Distributor, Singapore

Maybank Group

• Best CR Community Empowerment Initiative
• Best Volunteer Team

Asian Banking and Finance Retail Banking Awards 2019

• Advertising Campaign of the Year - Singapore
• Branch Innovation of the Year - Gold

OpenGov Recognition of Excellence Award 2019

• 'FutureReady' Digital Upskilling Programme

• Best Advertising Campaign
• Best Loan Offering
• Most Innovative Branch Offering

Best Business Unit Country Award by Maybank Group

BENCHMARK Private Wealth Awards

• Gold: Investment Advisory Services
• Gold: Human Capital Development
• Commendation: Corporate Citizenship
• Commendation: Risk Profiling

Asian Banking & Finance Retail Banking Awards

• New Consumer Lending Product of The Year - Singapore

Private Banking International Global Awards

• 2018 Winner: Outstanding Private Bank for Growth Strategy - Organic
• 2018 Winner: Most Innovative Business Model
• 2018 Winner: Outstanding RM Training and Development Programme
• 2018 Winner: Outstanding Wealth Management Service for the Affluent (For Premier)
• 2018 Highly Commended: Outstanding Wealth Management Technology Initiative - Back Office
• 2018 Highly Commended: Outstanding Private Bank - Southeast Asia

EXSA 2018 (Excellent Service Award) - 471 winners (298 Silver, 41 Gold and 132 Star).

In terms of number of winners against staff strength, we are ranked as the top foreign bank. Participation is at country level, comprising Maybank Kim Eng and Etiqa, and bank-wide.

Tripartite Alliance Award 2018 Winner for following categories:

• Tripartite Alliance Award (Pinnacle Winner)
• Tripartite Alliance Award (Age Inclusive Practices)
• Tripartite Alliance Award (Fair and Progressive Employment Practices)
• Tripartite Alliance Award (Work-Life Excellence)

Champions of Good Award, presented by the National Volunteer & Philanthropy Centre (NVPC)

2018 Top Employer Brand by Influential Brands

People's Association Community Spirits Awards 2018

• Partners of the CDC - Excellence

Maybank Singapore received this award for the eight-year running

Asia Recruitment Awards 2017

• Best Use of Digital Media - Gold
• Best Candidate Experience by a Corporate HR Team - Gold
• Best Graduate Recruitment Programme - Silver

27th Private Banker International (PBI) Awards

• Winner: Outstanding Private Bank for growth strategy - Organic
• Winner: Outstanding Wealth Management Technology Initiative - Back Office
• Winner: Most Innovative Business Model
• Highly Commended: Outstanding Private Bank - Southeast Asia

Her World Nuyou Credit Card Awards 2017

• Best Air Miles Card - Maybank Horizon Visa Signature Card
• Best Golf Card - Maybank World MasterCard

The Asset Triple A Islamic Finance Awards 2017

• Bank of the Year, Asia-Pacific
• Bank of the Year, Singapore
• Best Retail Bank, Singapore
• Best Islamic Deal, Singapore (RB Capital S$260 million Islamic financing)

Customer Satisfaction Index of Singapore (CSISG) 2016
Top Scoring Foreign Bank

Asia Recruitment Awards 2016

• Best Use of Digital Media - Gold
• Best Diversity and Inclusion Strategy - Silver
• Best Recruitment Innovation - Bronze
• Best Candidate Experience - Bronze

HR Excellence Awards 2016

• Excellence in Graduate Recruitment and Development - Silver

Her World Nuyou Credit Card Awards 2016

• Best Golf Card - Maybank World Mastercard

26th Private Banker International Global Wealth Awards 2016

• Overall Winner - Outstanding Private Bank for Growth Strategy
• Highly Commended - Outstanding Private Bank - Southeast Asia
• Highly Commended - Outstanding Private Bank  - Technology Initiative - Back Office
• Outstanding Young Private Bankers (4 winners)

16th CCAS International Contact Centre Awards 2016

• Best Contact Centre Manager
• Best Contact Centre Customer Service Professional of the Year

Her World Nuyou Credit Card Awards 2015

• Best Golf Card - Maybank World Mastercard

J.P. Morgan Quality Recognition Award 2015

• The 2015 Elite Quality Recognition Award for Outstanding Achievement of Best-in-Class MT202 straight-through processing rate
• The 2015 Elite Quality Recognition Award for Outstanding Achievement of Best-in-Class MT103 straight-through processing rate

Private Banker International Wealth Awards 2015

• Highly Commended: Outstanding Private Bank - Asia Pacific Regional Player
• Highly Commended: Most Effective Investment Offering
• Highly Commended: Most Innovative Business Model
• Highly Commended: Outstanding Wealth Manager - Customer Relationship and Engagement

6th Retail Banker International Asia Trailblazer Awards

• Excellence in Mobile Banking - Overall
• Highly Commended - Maybank Mobile Banking

DatacenterDynamics APAC Awards 2014
Data Centre Special Assignment Team of the Year

Private Banker International Wealth Awards 2014

• Highly Commended - Most Innovative Business Model 2014
• Highly Commended - Outstanding Private Bank South East Asia 2014

8th Asian Banker Technology Implementation Awards Program
Best Single Country Mobile Banking Project

5th Retail Banker International Asia Trailblazer Awards

• Product Excellence in P2P Payments
• Highly Commended - Maybank Mobile Money

Mob-Ex Awards 2014

• Best mCommerce Solution (Gold)
• Awarded for Maybank Mobile Money marketing campaign

Since December 1960, when Maybank started operating in Singapore as a fully-licensed commercial bank, we have worked hard to earn the trust and confidence of our stakeholders.

These milestones, awards and accolades are testimony to our efforts, and we would like to share them with you.

• The Office of the Mayors signed a three-year Memorandum of Understanding (MOU) with Maybank to launch the "Maybank Family Fund @ CDC". Under the Fund, Maybank Singapore Limited and Etiqa Insurance committed S$1.55 million to the five Community Development Councils (CDCs) with the objectives of empowering vulnerable families financially and improving their livelihoods and employability.
• Maybank successfully completed the transfer of its Community Financial Services (CFS) business in Singapore from Malayan Banking Berhad, Singapore Branch (Maybank's Singapore Branch) to Maybank Singapore Limited, a Singapore-incorporated subsidiary.

• Maybank Singapore launched Maybank Mobile Money. This first-of-its-kind service allows individuals to send or collect money from anyone, anywhere, almost instantly with just their mobile number and mobile device.
• Maybank launched Maybank Private Wealth to provide more specialised products and services for high net worth individuals through dedicated and personalised service.

• Maybank is the first bank in Singapore to offer Islamic Term Financing for SMEs. With fixed rates for up to 10 years, Maybank Singapore is the only Bank here that offers fixed rates beyond the conventional three years.
• Maybank launches "Pocket Me GIRO", an industry first, which rounds up a customer's payment to the nearest SGD5, and gives the customer the difference between the rounded up amount and the billed amount.

• Maybank launches Savings Account-i, the first Syari'ah-compliant passbook savings account in Singapore.
• Maybank is the first bank in Singapore to launch an Income Tax GIRO Scheme which gives customers up to 5% rebate on their personal income tax paid via monthly GIRO through a Maybank SaveUp Account.

• Maybank is the first bank in Singapore to reward customers with loyalty interest on savings deposits with its iSAVvy Savings Account.
• Maybank is the first bank in Singapore to extend home loan tenures up to 40 years or age of 82, whichever is earlier, for freehold and 999-year leasehold properties.
• Maybank launches Islamic Banking in Singapore with 2 firsts -- first Syari'ah compliant online savings account, iSAVvy Savings account-i and first Syari'ah compliant savings cum checking account, PremierOne Account-i.

• Maybank is the first bank in Singapore to tie-up with a broking house to offer share margin financing online. This strategic alliance is made with Fraser Securities, the oldest local broking firm.
• Maybank launches the first innovative email credit card with the lowest interest rate in Singapore, which allows customers to apply for a credit card and receive their statements online.