Reason Codes


StatusWhat it means
Amount exceeded limit   The request has been rejected because the transfer amount has exceeded the allowable transfer limit. 
Cancelled by receiving party  Your transaction request has been cancelled by the receiving bank. Please contact the receiving bank for more details. 
DDA expired  The  Direct Debit Authorisation (DDA) has expired because an expiry date was specified. 
DDA has been terminated  The  Direct Debit Authorisation (DDA) has been terminated. 
Duplicate DDA  There are duplicate  Direct Debit Authorisations (DDA). 
Invalid Account Number  The account you are trying to transfer money to/from is invalid. 
Invalid BIC  The request has been rejected because the Bank you have selected is not valid. 
No such DDA  The  Direct Debit Authorisation (DDA) does not exist. 
Please contact bank for assistance  Please contact our Customer Relationship Executives at 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas) for assistance. 
Receiving account closed  The account you are trying to transfer money to/from has been closed. 
Refer to receiving party  Your transaction request has been rejected by the receiving bank. Please contact the receiving bank for more details. 
Other Reason Please contact our Customer Relationship Executives at 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas) for assistance.