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Cards Security

Your security is our priority. Maybank is committed to providing our customers with greater security on their Maybank Cards

Payment Controls

Payment Controls is now available - giving you greater security and peace of mind. Easily manage your card settings on the Maybank2u SG app, including enabling or disabling transactions, and instantly locking or unlocking your card.



Temporary Lock
Temporarily lock your card to stop transactions if it is misplaced or if you notice suspicious activity. Unlock it anytime once you have checked that your card is secure and has not been compromised.


Foreign Currency Transaction
Easily block transactions made in foreign currency for enhanced security. Activate it whenever you travel.


Contactless SGD Transaction
Contactless payments are fast and convenient. Block contactless SGD transactions to prevent unauthorised payments.

 

For lost, stolen or compromised cards, please block your card immediately via Maybank2u Online Banking - select ‘Settings’ > ‘Cards’ > ‘Block Card’ or call our hotline.

 

Log in to your Maybank2u SG app:

Step 1: Tap on the Card Payment Controls icon under Quick Action 

Step 2: Select the Card Type

Step 3: Tap on the transaction type to be turned off or block card temporarily

SMS Transaction Alerts

Protect against unauthorised transactions on your Card. Be informed via SMS when transactions equivalent to and above the default amount¹, or your preferred limit, are charged to your card. Only available for Singapore-registered mobile numbers only.

Find out more on SMS Transaction Alerts FAQs.

To update your notification preferences , please complete Change of Default Amount for SMS Alerts Request Form.

¹The default amount for various Card types is as follows:

Credit CardseVibesDebit Cards
S$500 per local transaction or equivalent amount per overseas transaction S$100 per local transaction or equivalent amount per overseas transaction S$500 per local transaction or equivalent amount per overseas transaction

SMS Alerts service is only applicable to Maybank Credit and/or Debit Cardmembers.

Secure2u Authentication for Online Purchases (Credit & Debit Cards)

Shop online with confidence, knowing your Card is protected. When making a purchase at participating 3-D Secure merchants², simply approve the transaction via your Secure2u Digital Token on the Maybank2u SG app.

Find out more on Secure2u Digital Token or read FAQs.

²3-D Secure (3DS) protocol is a global security standard used to authenticate online card transactions. You can identify participating merchants by the Visa Secure or Mastercard Identity Check logos. During checkout, you will be prompted to verify your purchase via a push notification on your Maybank2u SG app. Once the transaction is approved through your Secure2u Digital Token, your purchase will be processed and completed.

Update your contact details with us now