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2-Factor Authentication (2FA)

Online banking customers now have better security with 2-Factor Authentication (2FA) when you login to

You have a choice of 2 modes of 2FA to obtain the One-Time Password (OTP) each time you login to

  • SMS – With 2FA SMS, you can receive your One-Time Passwords (OTPs) via SMS directly on your mobile phone.
    To begin, 2FA SMS users simply register their mobile phone numbers with Maybank in the 2FA selection process once, and wait for OTPs to arrive via SMS whenever you initiate login to Online Banking.
  • Security Token – a digital hardware device that generates the OTP on demand and supports Transaction Signing

Which 2-Factor Authentication solution is suitable for me?

Type of 2FA
Security Token
Mobile phone
Small card-sized device
Mode of usage
6-digit OTP is sent to the registered mobile phone number
6-digit OTP is generated by pressing the OTP button
Overseas usage
Dependent on operator's network
Convenient, as there is no need to carry additional device
Quick and easy, good for frequent travellers


Starting October 2016, a 8-digit SMS Transaction Signing Code will be sent to your mobile phone number registered with the Bank when you perform the type of transactions shown below.


Type Of transactions Enhanced security to complete your transactions 
Adding of payees for funds transfers, payments and remittances



FAST Funds Transfer above S$20,000
Update transaction limits Receive a 8-digit SMS Transaction Signing Code at your mobile phone number registered with the Bank   Then, key in this 8-digit SMS Transaction Signing Code into your Security Token to generate a One-Time Password (OTP).   Lastly, key in the One-Time Password (OTP) onto the Online Banking screen to complete your transaction
Update sensitive customer data