How can I close my account?

Please visit any Maybank Singapore branch with your identification documents

For closure of Global Access Account-i (GAA-i)

• Your account will be closed on the first day of the following month. If that date falls on a weekend or public holiday, the closure will be processed on the first day of the subsequent month

Can I close my account without visiting the branch?

You can contact us at 1800-629 2265 (1800-MAYBANK) or (65) 6533 5229 (Overseas) if:

• the balance in your account is S$100 or less (equivalent in value for Foreign Currency)
• your account is a single name or joint alternate account

For closure of Global Access Account-i (GAA-i)

• Please ensure that there is zero balance across all currency wallets before proceeding to close your account

What if my account is in negative balance?

If your account is in negative balance, please top up your account at least S$0 before closing your account

What if my account has holding, earmarked due to debit card transactions?

Account closure can only be completed after all outstanding debit card transactions, including transactions pending settlement by the merchant, have been posted to your account or the hold has been released. If funds are currently on hold (earmarked), your account closure may be delayed until these transactions are fully settled.

What about my funds that in Money Lock?

Please ensure that your funds in unlocked before proceeding to close your account

You can unlock your funds at Any Maybank Singapore branch during business hours or at Maybank Singapore ATMs

Will I be able to retrieve my transactions that have not been posted to my account when I closed my account?

Transactions that have not been posted to your account upon closure will not be retrievable or provided via statements

What will happen to my debit card?

Your debit card will be cancelled once the account linked to the retail function has been successfully closed. If there are any outstanding or pending debit card transactions, both the debit card and account will remain active until all transactions have been processed and settled.