General Conditions

• Offer is valid from 1 January 2019 to 31 December 2024.
• Offer is valid for Visa Platinum, Visa Signature and Visa Infinite cardholders only.
• Booking must be made online via speedpass.yqnowgroup.com
• Payment must be settled with a Visa Platinum, Visa Signature or Visa Infinite card issued in Asia Pacific Region.
• Booking is subject to availability.
• Booking for the services must be made at least 72 hours prior to commencement of travel.
• Offer not to be used in conjunction with other promotions.
• Terms and conditions apply. Please refer to speedpass.yqnowgroup.com for details.
• Visa will use best efforts to ensure the offers are provided as described, but cardholders shall not make any claim or seek compensation against Visa, even in the event that any of the offers are not provided or provided as described (whether or not such non provision is due to fault, negligence on the part of yQ (Meet & Assist) FZE or Visa).
• Visa shall not be liable in any manner whatsoever or howsoever for any loss or damage or claims that may arise out of (a) usage or attempted usage of any of the offers, or of any services provided by yQ (Meet & Assist) FZE, or (b) any refusal or failure on the part of yQ (Meet & Assist) FZE to provide or honour any of the offers, or benefits or privileges given under the offers, for any reason whatsoever.
• Visa reserves the absolute right to withdraw and / or alter any of the terms and conditions of any of the offers at any time without giving any notice.

Cancellation and Charges

• Cancellation with fewer than 48 hours of notification and no show will be considered as utilization of the service.

Maybank Terms and Conditions

• Maybank is not the supplier of the goods or service(s) and makes no representation as to the quality of the goods or service(s) provided by Visa and its merchant partner(s).
• These offers are subjected to Visa commercial offers' terms and conditions.
• Maybank TREATS General Terms and Conditions apply (PDF)