01 April 2020

Maybank cares for employees amid the Covid-19 period with financial assistance and appreciative gestures

- They include financial assistance for staff affected by MCO, reimbursement for those serving stay-home notice and vouchers for frontline staff

01 April 2020

Singapore - Caring for the welfare of employees amid the Covid-19 period, Maybank Singapore has rolled out a bundle of financial assistance, reimbursement and vouchers for affected employees in appreciation of their dedicated service.

In response to the evolving situation, Maybank has introduced the following employee benefits:

• In recognition of the commitment of its frontline employees, Maybank is presenting an S$100 thank-you voucher to every sales and service staff and security personnel working at 18 Maybank branches, as well as all the security guards, property management agents and cleaners stationed at Maybank office premises.
• A one-time financial assistance of S$1,400 will be paid to employees who are living in Singapore temporarily due to Malaysia Movement Control Order (MCO), to help them defray the cost of accommodation and other incidental expenses. A few employees have chosen to stay in accommodation provided by Maybank or rent their own accommodation, while some of them are staying with friends or relatives.
• For employees who are serving a 14-day stay-home notice and face difficulties in acquiring basic necessities, their assigned BCP coordinators are stepping in to help them order food and daily essentials which Maybank will reimburse the expenses of up to S$200.

Mr. Wong Keng Fye, Head of Human Capital at Maybank Singapore, said, "Echoing our corporate mission to humanise financial services, we look at the impact of Covid-19 outbreak on our employees and hope to address their needs and encourage them to continue to give their best at work. For example, we noticed some employees may not have a support system to help them with the purchase of their daily necessities while serving stay-home notice. Therefore, we suggested other colleagues to send them what they need and the bank will provide some reimbursement. In addition, with a view to protect our staff’s wellbeing, Maybank has implemented split site operations, work-from-home arrangements and staggered working hours as far as possible, and reduced the proximity of physical interactions amongst our staff, including safe distancing in the work and rest areas. Group trainings and events are deferred until further notice. We will continue to show support for our employees during this challenging period."

On top of caring for its employees, Maybank Singapore has pitched in and launched customer-centric solutions earlier on, such as complimentary remittance services for Malaysians in Singapore and Home Loan Repayment Relief programme. Visit maybank.sg/relief for details.