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Secure2u Digital Token

Making banking easier #ForYou

Authorise your transactions anytime, anywhere

What is Secure2u?


Introducing Secure2u, your digital token on your Maybank2u SG app that will replace your physical security token, offering you a safe and more convenient way to authorise transactions.

Benefits


Fast & Convenient

No more toggling between physical security token and waiting for SMS OTP, now you can bank faster and easier at your fingertips.

Easy access on the go

Authorise online transactions such as payments and transfers, adding new payee, and updating your contact details anytime and anywhere! There’s no need to carry your physical security token anymore!

Secure

Get a peace of mind with security protected by your background authentication authorised on your registered device.

What can I do with Secure2u?


You can do the following with Secure2u:

  • Add new payees
  • Make local & overseas bill payment
  • Perform local and overseas funds transfer
  • Update contact details
  • Authenticate medium and high risk payments
  • View and manage limits and more.

3 ways to register for Secure2u on Maybank2u SG app!


Secure2u can be registered on your Maybank2u SG app and can only be enabled on one mobile device. To register for Secure2u, please ensure you have a mobile number registered with the bank and your Maybank2u SG app is updated to version 5.0 for both Android and iOS.

For Maybank Online Banking, the physical security token will be required until further notice.

Now that’s one more reason to download and register for Secure2u on Maybank2u SG app!

 

How to approve transactions with Secure2u on Maybank2u SG app


For medium risk transactions such as local transfer of amount more than S$1,000, Secure2u will authenticate the transaction in the background after you have confirmed the transactions.


Step 1:
Input your transaction details and review transaction, tap Confirm to submit transaction.


Step 2:
You will see a loading icon while waiting for S2U to authenticate the transaction in the background.


Step 3:
Authentication is completed and transaction is successful.

 

For higher risk transactions such as adding payee, increasing transaction limit, local & overseas transfer of amount more than S$20,000, you will be required to enter your Online Banking password to proceed with Secure2u authentication.


Step 1:
Inputs details of payee and review transaction, tap “Confirm” to submit transaction


Step 2:
Enter your IB password to proceed with Secure2u authentication.


Step 3:
Authentication is completed and transaction is successful.

New to Mobile Banking?


Download or update Maybank2u SG app and log in with your Maybank Online/Mobile Banking Username and Password and register for Secure2u. .

 

 

First Time Login

Customers with Debit Card / Access ID

Standby your

  • Debit Card Number and PIN; OR
  • Access ID and PIN

First-Time Login flow for Debit Card

Customers with Credit Card

Standby your

  • Credit Card Number
  • Valid Thru
  • CVV

First-Time Login flow for Credit Card

Forgot Password


For Debit Card Customers

Step 1: Contact our Customer Relationship Executives on 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas) to assist with the resetting of password.

Step 2: Click here for instructions on how to complete your password reset.

For Credit Card Customers

Click here for instructions on how to reset your password.

Promotion


Digital Banking Lucky Draw Promotion

From now till 31 December 2021, register for Secure2u on your Maybank2u SG app and receive 10 lucky draw chances to win a mobile phone of your choice! Increase your chances to win by performing other eligible transactions.

Find Out More

Terms and Conditions apply.

Useful Information


  • How can I register for Secure2u if my physical security token is damaged/out of battery/out of sync?

    You can register using the OTP that will be sent to your registered email address.

    Secure2u Invite page > Select Register > Select Email/SMS OTP and follow on-screen instructions.

    Alternatively, you can visit the branches to get it replace.

  • How do I authenticate my mobile banking transactions?

    For mobile banking transactions, authentication is done securely and seamlessly in the background when you log in with your Mobile Banking username and password. For transactions requiring transaction signing, you will need to enter your online banking password for authentication.

  • Why am I unable to authenticate transactions using Secure2u on Online Banking (Maybank2u.com.sg)?

    Currently, Secure2u can only be used to authenticate mobile banking transactions.

For a more comprehensive FAQ, click here.

For steps on how to switch Secure2u to a new device, please click here.

For steps on how to unbind device, please click here.

For steps on how to de-register Secure2u, please click here.